Impressum
ARTICLE 1- PARTIES
1.1- SELLER: (hereinafter referred to as the "SELLER" in this agreement)
1.2- BUYER: (hereinafter referred to as the "BUYER" in this agreement)
ARTICLE 2- SUBJECT
The subject of this agreement is to determine the rights and obligations of the parties in accordance with the provisions of the Law No. 4077 on the Protection of Consumers and the Regulation on the Principles and Procedures for the Implementation of Distance Contracts, regarding the sale and delivery of the product, the characteristics and sales price of which are specified below, ordered electronically by the BUYER from the SELLER's website.
ARTICLE 3- PRODUCT SUBJECT TO THE CONTRACT
Date:
Product Name Quantity Total Product Price
The type and nature, quantity, brand/model, color, and sales price of the products are as stated above.
Payment method:
Delivery address:
Total {ODENENTUTAR} with {ODEMETIPI}
ARTICLE 4- GENERAL PROVISIONS
4.1- The BUYER declares that they have read and are informed about the basic characteristics of the product subject to the contract, the sales price, payment method, and preliminary information regarding delivery on the website, and have given the necessary confirmation electronically.
4.2- The product subject to the contract shall be delivered to the BUYER or the person/entity at the address indicated by the BUYER within the period specified in the preliminary information on the website, depending on the distance of the BUYER's place of residence, provided that it does not exceed the legal period of 30 days for each product.
4.3- If the product subject to the contract is to be delivered to a person/entity other than the BUYER, the SELLER cannot be held responsible if the person/entity to be delivered does not accept the delivery.
4.4- The SELLER is responsible for delivering the product subject to the contract in a sound, complete manner, in accordance with the specifications stated in the order, and with warranty certificates and user manuals, if any.
4.5- For the delivery of the product subject to the contract, a signed copy of this agreement must have been delivered to the SELLER and the price must have been paid by the BUYER in the preferred payment method. If, for any reason, the product price is not paid or is canceled in the bank records, the SELLER is deemed to be released from the obligation to deliver the product.
4.6- After the delivery of the product, if the BUYER's credit card is used unlawfully or illegally by unauthorized persons not due to the BUYER's fault, and the relevant bank or financial institution does not pay the product price to the SELLER, the BUYER must return the product to the SELLER within 3 days, provided it has been delivered to them. In this case, shipping costs belong to the BUYER.
4.7- If the SELLER cannot deliver the product subject to the contract within the period due to force majeure or extraordinary circumstances such as adverse weather conditions or interruption of transportation, the SELLER is obliged to inform the BUYER. In this case, the BUYER may exercise one of the rights to cancel the order, replace the product subject to the contract with its equivalent if available, and/or postpone the delivery period until the obstructive situation is eliminated. If the BUYER cancels the order, the amount paid will be refunded to them in cash and in full within 10 days.
4.8- Products sold with or without a warranty certificate that are defective or malfunctioning may be sent to the SELLER for necessary repair within the warranty conditions, in which case shipping costs will be covered by the SELLER.
ARTICLE 5- RIGHT OF WITHDRAWAL
5.1- The BUYER may exercise the right of withdrawal from the contract by rejecting the goods within 14 (fourteen) days from the date of delivery of the product to them or to the person/entity at the address indicated, without assuming any legal or penal liability and without giving any reason, provided that they notify the SELLER. For distance contracts regarding the provision of services, this period starts from the date the contract is signed. The right of withdrawal cannot be exercised in service contracts where the performance of the service has begun with the consumer's approval before the withdrawal period expires. The costs arising from the use of the right of withdrawal belong to the SELLER. By accepting this agreement, the BUYER acknowledges in advance that they have been informed about the right of withdrawal.
5.2- In order to exercise the right of withdrawal, written notification must be sent to the SELLER by registered mail, fax, or email within the 14 (fourteen) day period, and the product must not have been used within the scope of the "Products for Which the Right of Withdrawal Cannot Be Used" provisions of this agreement. In case this right is exercised:
a) The invoice of the product delivered to the third party or the BUYER (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution. Returns of orders invoiced to companies cannot be completed unless a RETURN INVOICE is issued.)
b) Return form,
c) The products to be returned must be delivered complete and undamaged with their box, packaging, and standard accessories, if any.
d) The SELLER is obliged to return the total price and any documents that put the BUYER under debt to the BUYER within 10 days from the receipt of the withdrawal notification, and to receive the goods back within 20 days.
e) If there is a decrease in the value of the goods due to a fault of the BUYER or if the return becomes impossible, the BUYER is obliged to compensate the SELLER's damages in proportion to their fault. However, the BUYER is not responsible for changes and deteriorations that occur due to the proper use of the goods or products within the right of withdrawal period.
f) If, due to the exercise of the right of withdrawal, the campaign limit amount set by the SELLER is fallen below, the discount amount benefited from within the scope of the campaign is canceled.
ARTICLE 6- PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED
Products prepared in line with the BUYER's wishes or clearly personal needs, underwear bottoms, swimsuits and bikini bottoms, makeup materials, disposable products, goods that are in danger of rapid deterioration or are likely to expire, products that are not suitable for return in terms of health and hygiene if the packaging is opened by the BUYER after delivery, products that are mixed with other products after delivery and cannot be separated due to their nature, periodicals such as newspapers and magazines other than those provided under a subscription agreement, services performed instantly in electronic environment or intangible goods delivered instantly to the consumer, and audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables whose packaging has been opened by the BUYER cannot be returned as per the Regulation. In addition, the right of withdrawal cannot be exercised for services that have started to be performed with the consumer's approval before the withdrawal period expires.
For cosmetics and personal care products, underwear products, swimsuits, bikinis, books, reproducible software and programs, DVDs, VCDs, CDs and tapes, and stationery consumables (toner, cartridges, ribbons, etc.), the packaging must be unopened, untested, undamaged, and unused in order to be returned.
ARTICLE 7- AUTHORIZED COURT
In the implementation of this agreement, Consumer Arbitration Committees and Consumer Courts at the BUYER's or SELLER's place of residence are authorized up to the value announced by the Ministry of Industry and Trade.
If the order is realized, the BUYER is deemed to have accepted all the terms of this agreement.
